Accessibility statement | OneHub Southwark

Accessibility statement

This accessibility statement applies to onehubsouthwark.co.uk.

This website is run by Southwark Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text simple to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not yet fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • map listings for activities and services

Feedback and contact information

If you need information on this website in a different format like large print, easy read, audio recording or braille please contact web.review@southwark.gov.uk.

We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can report an accessibility issue.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Southwark Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

This will be confirmed after the next accessibility audit in August 2022.

Content that’s not within the scope of the accessibility regulations

There are no accessibility issues on the website outside of the scope of accessibility regulations.

What we’re doing to improve accessibility

We are currently implementing an accessibility checker application which reviews the website to ensure that pages are WCAG 2.1 compliant.

Preparation of this accessibility statement

This statement was prepared on 19 July 2022. It was last reviewed on 19 July 2022.

This website is still to be tested in August 2022.

Page last updated: 19 July 2022

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